Family Assistance

The Hancock County Job and Family Services Family Assistance Unit is devoted to our community by providing professional and confidential services to families in financial need. We recognize our responsibility to treat each individual's problems with respect and sensitivity. We strive to build a stronger and more self-sufficient community by making individuals well equipped to improve their quality of life.

ODJFS Benefits provides an easy and quick way for people in OHIO to apply for benefits OR report changes to an existing case. For Online application or change in reporting click here.








Collabor8 Call Center Hours

Monday – Wednesday 8:00 am – 4pm
Thursday 8:00 am – 12:00 pm
Friday 8:00 am – 3:00 pm

The call center is closed any day the agency is closed (Federal holidays).

In addition, in 2019 the call center will be closed on the last Tuesday of each month for case processing.

Call Center# 1-844-640-6446

Cash Assistance

Ohio Works First was established to provide time-limited cash assistance to eligible families through Ohio’s Temporary Assistance to Needy Families program, which emphasizes employment, personal responsibility and self-sufficiency.  Applications are processed at county departments of job and family services, and cash assistance is provided to eligible families for up to 36 months. For child-only cases, there are no time limits for cash assistance.  For more information on this program, please see the “Ohio Works First” fact sheet

Food Assistance

The Food Assistance program is designed to raise nutritional levels, to expand buying power and to safeguard the health and well-being of individuals in low-income households in Ohio. A household may consist of an individual or a group of individuals who live together and usually purchase and prepare their food together. You may qualify if your household’s gross monthly income is at or under 130 percent of the federal poverty guidelines. However, you may still qualify if your household’s gross monthly income is over the limit if someone in your household is elderly or disabled. For more information on this program, please see the “Food Assistance” fact sheet

For other Food Assistance, The United Way has provided a link to the Online Food Resource Calender. Please click on the following link which will provide you with information with locations where food is available at one or more locations every day during the week, and generally one or both days on the weekend.

Medical Assistance

Medicaid is a state and federally funded health care program that provides assistance to certain low-income and medically vulnerable people. Ohioans who are eligible for Medicaid are entitled to all medically necessary services.  Ohio’s Medicaid program provides health care coverage to people who meet certain eligibility requirements. Depending on income, insurance status may affect eligibility and some consumers may be required to pay monthly premiums or co-pays.  For more information on this program, please see the “Medicaid” fact sheet

Reporting Fraud

The Ohio Department of Job and Family Services is committed to investigating allegations of fraud.

If you suspect fraud you can call (419) 425-6375                         


Click Here to report fraud

Hancock County Transportation

Click here for Hancock County Transportation